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FAQ's
What information do I need to provide while booking?
You are required to provide the following information in full:
Name
Mobile Number
Email Id
Id Card
Can I book the whole bus/coach with you?
Yes! We generally offer buses or coaches for bookings. Please contact our Head Office.
Do I need to register to book online (eticket)?
Yes. Customers need to register.
Amount debited but ticket is not confirmed (failed transaction), what should I do?
Please send e-mail to
bussupport@hermes-it.in
mentioning e-ticket reference number
or userid registered with Hina Tours and date of transaction.
Is it mandatory to carry ID proof for e-ticket?
Yes, It is a must to carry photo ID proof and produce it at the time of boarding.
I have booked e-ticket in my name can someone else travel in the ticket?
No, It is not allowed.
What is the age criteria for child fare?
Children up to age of 3 years (<= 3 years) are allowed to travel free.
Children above 3 years (>3 years) Adult fare will be charged.